Foreign passport holders from certain countries currently have two options when passing through Malaysia Immigration: to use the manual counters or the Autogates. Malaysian citizens can also use the QR Gates, accessed via a code generated by MyBorderPass.
Immigration are consolidating some of their systems into a single platform: the National Integrated Immigration System (NIISe) App, available for download through the Immigration website.
Foreign passport holders, including spouses of Malaysian citizens, will be able to use the NIISe App at the QR Gates for immigration clearance in future. This will allow users faster entry and exit at immigration, and will avoid manual passport stamping.
What’s Changing
- At present, the system is only operational at Bangunan Sultan Iskandar (BSI) and Kompleks Sultan Abu Bakar (KSAB) which are the two checkpoints with Singapore in Johor. Malaysians and foreigners can already use the app there.
- It is proposed that foreign passport holders from 63 selected countries will be able to use the NIISe app and the QR Gates at all entry points, including KLIA. The implementation date has not yet been announced.
Key Features of the NIISe App
- QR Code Immigration Clearance: MyBorderPass will be discontinued in 2026.
- Group Immigration Clearance: MyBorderPass requires each traveller to be scanned individually, but NIISe will allow groups to use a single shared QR code.
- Malaysia Digital Arrival Card: MDAC applications can be completed directly in the app. Permanent Residents and long‑term pass holders are exempt from this requirement.
Using the app for QR Gate clearance will be optional as travellers can still use their physical passports at manual counters or Autogates.
Carrying your passport remains mandatory, whether you use the QR Gates or not!
My Experience Registering
I registered for the NIISe app and noticed a couple of issues:
- The app displays the last three movements in and out of Malaysia. In my case, it only shows the last three trips I made at KLIA using my LTSVP. I have entered and exited the country multiple times since becoming a Permanent Resident, but none of those are shown in the app.
- The app states that I am not eligible to use the e‑gates, even though the official immigration website confirms that I am.
These may be glitches with a new system, so I will see what happens once it is fully in use for foreign passport holders.