June 27, 2025

Malaysia Immigration: Using the Autogates at KLIA and KLIA2

Since November 2022, foreign nationals holding a Malaysia long term pass and a biometric passport have been able to use the Autogates at KLIA and KLIA2:  https://www.klia2.info/news/2022/autogate-system-at-klia-extended-to-long-term-visit-pass-holders-from-nov-15/

Tourists from certain countries are also permitted to use the Autogates (70 countries as at Feb 2025).

There are plans to install Autogates at other entry point starting in 2026. See this link:  https://www.bernama.com/en/news.php?id=2473334

Note that Autogates are not the same as QR gates; those are reserved for Malaysian citizens only.


Using the Autogates as an LTSVP holder

As an LTSVP holder, before using the Autogates I first had to be stamped out and back into Malaysia at the manual counter, and my fingerprints scanned. I could then use the Autogates the next time I travelled out of and back into Malaysia.

After I renewed my passport and transferred my LTSVP, I again had to be manually stamped out and back in to Malaysia before I could continue to use the Autogates.


Using the Autogates as a PR holder

After receiving my PR I checked my eligibility to use the Autogates on the Immigration website: https://imigresen-online.imi.gov.my/mdac/egate and it showed this message that I am not eligible to use the Autogates:


On my first overseas trip after obtaining PR, I was unable to use the Autogates on re-entering Malaysia, so I went to the Malaysian Passport counter where my passport was stamped, I showed my Red IC and had my fingerprints scanned. 

However, on my next overseas trip I was able to re-enter Malaysia using the Autogates. So I think I just needed to use the manual counter on my way in and back out before the system recognised my eligibility. I’ve since checked again on the Immigration website https://imigresen-online.imi.gov.my/mdac/egate and it now confirms that I am eligible to use the Autogates:


A Facebook post in August 2025 shared a photo of a sign at KLIA2 stating that Permanent Residents can use the Malaysian Passport Counter. The sign is a bit confusing as it says passengers should do this if they are a "Malaysian passport holder" which PR holders are not, but it seems to confirm that PR holders who use a manual counter should choose the Malaysian counter rather than the foreign one: