Receiving the Permit Masuk Approval Letter (January 2025)
One month after the online approval I hadn't received the approval letter, so my wife and I visited Putrajaya to ask if they could print a copy.
We went to the Permit Masuk counter at Level 1 (Ground Floor) and took a number at 1015am. Our number was called at 1230pm, the officer was apologetic but said he couldn't print a copy and that another batch of letters had been sent out that day. He asked us to wait another month for it to arrive. He said if it didn't arrive we could phone them instead of visiting (Tel 03-8880 1501 or 03-8880 1243).
The approval letter arrived a few days later, approximately 5 weeks after my online approval. It was in an envelope marked 'Urusan Seri Paduka Baginda'. A copy of the Statutory Declaration form to be used at Putrajaya was included in the envelope.
Important: If an applicant does not obtain the Permit Masuk stamp and certificate within 6 months from the date of the approval letter, they would have to start the whole process again.
My approval letter was dated the day it was posted, so the 6 month period started on the mailing date, not on the date my application was approved by KDN or when my status was updated to 'Diluluskan'.
Now that I had the approval letter I was able to take the following step:
Visit State Immigration Office to shorten LTSVP (January 2025)
Both the applicant and spouse must go to the state immigration office where the LTSVP was issued to have the duration of pass shortened.
We did this at KL (Jalan Duta); I booked an appointment using the 'Kutipan Pasport EPLSI' option.
The gates opened at 715am and the office doors opened at 730am. We queued for a number but the officer at the desk sent us to the Permit Masuk counter to get form IM12 and fill it out before returning to her for a number. We didn't need to attach a passport photo to it, although another applicant said they had to provide a photo with a blue background.
We went back to the ticket counter, got a number, and had submitted our documents before 8am.
The following documents were needed:
- Form IM12
- Permit Masuk approval letter (plus copy)
- Applicant's passport (plus copy of bio page)
- LTSVP (plus copy)
- Malaysian spouse IC (plus copy of both sides)
- Marriage Certificate (plus copy)
Our number was called again at 10am and I collected my passport.
The LTSVP was shortened to a 30 day validity, within which time the Permit Masuk passport stamp and certificate must be obtained from Putrajaya. There is no fee for shortening the LTSVP, and no refund is given for the unused period of time on the LTSVP.
