Updates on STO appointments for Malaysia Immigration offices

Previously all immigration offices used the STO system for mandatory appointments. 

Applicants had to book an appointment using this link: 

https://sto.imi.gov.my/STO/home.php 

Currently only Selangor and KL use the STO system, all other offices only allow walk-ins.

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**UPDATE 1st November 2024**

Putrajaya does not use the STO system (only walk in is allowed), but from 1st November 2024 they say visitors should use the QMS app for getting a queue number. See:

https://www.imi.gov.my/index.php/pengumuman/qms-mobile-apps/ 

You can download the QMS app from Google Play or Apple Store.

**UPDATE 20th June 2024**

Kuala Lumpur Immigration have announced they are going back to using the STO system. 

So both Selangor and KL once again require applicants to make an STO appointment.

**UPDATE 10th June 2024** 

Selangor Immigration have announced they are going back to using the STO system.

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It was announced on 31st May 2024 that the STO appointment system will no longer operate with effect from 1st June. Instead immigration will accept walk ins and there is a 'no wrong door policy'.

Renew your LTSVP online, but to collect the pass walk in rather than making an appointment.