Since November 2022, foreign nationals holding a Malaysia long term pass and a biometric passport have been able to use the Autogates at KLIA and KLIA2: https://www.klia2.info/news/2022/autogate-system-at-klia-extended-to-long-term-visit-pass-holders-from-nov-15/.
Tourists from certain countries are also permitted to use the Autogates (70 countries as at Feb 2025).
Note that Autogates are not the same as QR gates; those are reserved for Malaysian citizens only.
Using the Autogates as an LTSVP holder
As an LTSVP holder, before using the Autogates I first had to be stamped out and back into Malaysia at the manual counter, and my fingerprints scanned. I could then use the Autogates the next time I travelled out of and back into Malaysia.
After I renewed my passport and transferred my LTSVP, I again had to be manually stamped out and back in to Malaysia before I could continue to use the Autogates.
Using the Autogates as a PR holder
After receiving my PR I checked my eligibility to use the Autogates on the Immigration website: https://imigresen-online.imi.gov.my/mdac/egate and it showed this message that I am not eligible to use the Autogates:
On my first overseas trip after obtaining PR, I was able to use the Autogates when departing Malaysia. However, I couldn’t use them on my return and I was told by an immigration officer that the Autogates are only for social visits of less than 90 days (although the signs say that long term pass holders can use them). So I went to the Malaysian Passport counter where my passport was stamped, I showed my Red IC and had my fingerprints scanned.
However, on my next overseas trip I was able to re-enter Malaysia using the Autogates. So I think I just needed to use the manual counter on my way in and back out before the system recognised my eligibility. I’ve since checked again on the Immigration website https://imigresen-online.imi.gov.my/mdac/egate and it now confirms that I’m eligible to use the Autogates:
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