Since November 2022, foreign nationals holding a Malaysia long term pass and a biometric passport have been able to use the Autogates at KLIA and KLIA2: https://www.klia2.info/news/2022/autogate-system-at-klia-extended-to-long-term-visit-pass-holders-from-nov-15/.
Tourists from certain countries are also permitted to use the Autogates (70 countries as at Feb 2025).
Note that Autogates are not the same as QR gates; those are reserved for Malaysian citizens only.
Using the Autogates as an LTSVP holder
As an LTSVP holder, before using the Autogates I first had to be stamped out and back into Malaysia at the manual counter, and my fingerprints scanned. I could then use the Autogates the next time I travelled out of and back into Malaysia.
After I renewed my passport and transferred my LTSVP, I again had to be manually stamped out and back in to Malaysia before I could continue to use the Autogates.
Using the Autogates as a PR holder
After receiving my PR I checked my eligibility to use the Autogates on the Immigration website: https://imigresen-online.imi.gov.my/mdac/egate and it showed this message that I am not eligible to use the Autogates:
On my first overseas trip after obtaining PR, I was able to use the Autogates when departing Malaysia. However, I couldn’t use them on my return and so I went to the Malaysian Passport counter where my passport was stamped, I showed my Red IC and had my fingerprints scanned.
However, on my next overseas trip I was able to re-enter Malaysia using the Autogates. So I think I just needed to use the manual counter on my way in and back out before the system recognised my eligibility. I’ve since checked again on the Immigration website https://imigresen-online.imi.gov.my/mdac/egate and it now confirms that I am eligible to use the Autogates:
