**UPDATE 2**
Kuala Lumpur Immigration also announced they would go back to using the STO system, with effect from 20th June 2024. So both Selangor and KL now require applicants to make an STO appointment.
**UPDATE 1**
Shortly after the announcement below, Selangor Immigration announced that they would go back to using the STO system with effect from 10th June 2024, so depending where you are based you may still need to use it.
*******************************************************************************
It was announced on 31st May 2024 that the STO appointment system would no longer operate from 1st June. Instead immigration will accept walk-ins and there is a 'no wrong door policy'.
Those people who are renewing their LTSVP should still do so online, but instead of making an appointment to collect the pass, they can now walk-in.
Personally, I found the STO system very good; it meant that you had to be organised to make your appointment well in advance (they were often booked up 3 months ahead), but I thought it was better than having to queue up from early morning.
Hopefully reverting to a walk-in system will go smoothly.
