Spouse Visa Malaysia: Transferring LTSVP to a new passport

I recently replaced my passport. Once I had received it I decided to transfer my LTSVP to the new passport at Jalan Duta (KL).

Some people suggest waiting until the LTSVP is expiring and then do the transfer and renewal in one go, but this could cause problems such as:

• If travelling overseas the LTSVP should be in the new passport.
• Renewing LTSVP online may not be possible, as it can't be done with a new passport number. If the old passport number is used it must have at least 6 months duration left. 
• If asked for ID by police or immigration they may insist that the LTSVP is in the new passport.

I went to Immigration at Jalan Duta to ask about the process and was told that I needed an STO appointment, my Malaysian spouse to be present and to complete Surat Akuan, Imm.55 & Im.38. Therefore I had a Surat Akuan attested at a Commissioner For Oaths (cost RM30) and completed the other forms.

But when I returned on my STO appointment date with these forms I was told that they weren’t needed. I had been given incorrect information; instead the correct process is:

1. Make STO appointment, choose the correct office, the ‘Kutipan Passport' option and your preferred time and date https://sto.imi.gov.my/STO/home.php 
2. Complete the IM.12 form (and attach passport photo) and bring it to your appointment. You can get IM.12 from Immigration or download the form here
3. Bring originals and copies of the following to your appointment:

• Old and new passports (copy of bio pages only)
• Marriage certificate
• Spouse IC (copy of both sides)
• Current LTSVP

It took 2½ hours from taking a number to collecting the passports.

I was not charged a fee for transferring my LTSVP, but apparently certain nationalities do need to pay a fee to have their multiple entry visa transferred. The immigration officer can advise you.

My new passport has now been registered on the Immigration system so I can use it for renewal of LTSVP. 

I can also use it at the Autogates when travelling through KLIA and KLIA2, although the first time I travelled on my new passport the system did not recognise it so I had to go to the manual counter. On subsequent trips I was able to use the Autogates without any problems.