Guide to Renewal of Long Term Social Visit Pass in Malaysia (Spouse Visa) ONLINE

This is the current process (since 6th September 2021):

For passes that have not yet expired renewal must be made online (you can renew it no more than 3 months before it expires). Follow these steps:

1. Visit this link https://www.imi.gov.my/
2. Select "ePLSI " option
3. Register to use the system. Choose "SOCIAL VISIT PASS (SPOUSE OF MALAYSIAN CITIZEN)". Fill in the requested information; "Identification No (NRIC)" is for the Malaysian spouse's information, the rest (Spouse Full Name, Applicant Passport No, Applicant Nationality, Spouse Date Of Birth, Spouse Gender) is for the foreign spouse's information.
4. Log in, change password and start your application. You can make an application when your current pass has less than 3 months before it expires

For passes that have already expired (or have less than 14 days left) you will need to visit Immigration (some states need you to make an STO appointment at https://www.imi.gov.my/)

The online process is as follows:

Documents needed for online renewal:

• Statutory Declaration that the marriage is still valid with 1 photo each of the applicant & Malaysian spouse affixed to it. Both the applicant and the Malaysian spouse must sign the Statutory Declaration in front of a Commissioner for Oaths. You can use the Commissioner for Oaths at immigration or elsewhere.
• Form Imm.38
• Form Imm.55
• Marriage Certificate
• Malaysian Spouse IC (both sides)
• Applicant's Passport (bio page)
• Current LTSVP

Some of the forms are different depending on which office you are renewing at, so check you are using the correct ones. You can download the forms here.

The documents that you upload must each be below 500kB in size. To reduce them you can use this online tool: https://www.ilovepdf.com/compress_pdf

Once your application has been submitted download and save a copy of the application confirmation as Immigration may ask to see it.

Approval and payment process:

Once the renewal application has been approved Immigration will send an email confirmation. The email will come from admin_epls@imi.gov.my so check your spam folder if you have not received it. In my case the approval process was quick and took only about 3 working days after submitting the application.

The email will ask you to make payment of the visa fees (RM90/year) at https://imigresen-online.imi.gov.my/myimms/main?visapas and you should make payment before going to collect your pass. The total fee may include an additional amount for a multiple entry pass, as some nationalities need to pay extra for it.

Collection of Pass:

If your immigration office uses the STO appointment system then you will need to make an appointment to collect your new pass at https://www.imi.gov.my/. Select the 'Sistem Temujanji Online (STO)' option and on the next page click on 'BOOK MY APPOINTMENT':

Choose the correct office, the ‘Kutipan Passport / social visit pass collection’ or ‘Kutipan Pelekat ePLSI’ option and your preferred time and date. Normally an appointment for collection can be made in a few days time. For immigration offices that don't use STO you should walk in to collect your pass.

Both the applicant and the Malaysian spouse must go to Immigration with the information listed below. Dress rules may be enforced e.g. no shorts/t-shirts/ slippers /short skirts. You may be turned away if you are not dressed correctly.

• Confirmation of appointment date for visa collection (if using STO system)
• Email of approval from Immigration
• Receipt for the payment
• Your application confirmation after you have submitted it online
• Documents that you submitted for your application (Statutory Declaration, Imm.38 & Imm.55)
• Marriage Certificate (and a copy)
• Applicant's Passport (and copy of bio page)
• Malaysian Spouse IC (and a copy of both sides)
• Current LTSVP (and a copy)

If you have children you should also bring copies of their birth certificates/passport/IC.

Note: You may also want to bring a copy of foreign husband’s/wife’s birth certificate, the deeds/tenancy agreement for your house/apartment and a utility bill in case you are asked for them.

Notes for those collecting from Putrajaya:

There is a car park diagonally opposite the Immigration building. 

The building entrance is across the road from Suruhanjaya Tenaga.

Take the escalators up to Level 3 to get a ticket. 

We started queuing at 730am, the desks opened at 830am and we got our pass at 1015am

Notes for those collecting from KL (Jalan Duta):

The gates open at 715am and there is a large car park at the rear. 

Join the queue at the upstairs office until the doors open at 730am.

We got our number at 8am and received the pass just after 930am

If you need more information visit the following pages:

https://www.facebook.com/groups/ForeignSpouses/
and
https://www.facebook.com/FSSGMY/

The Immigration Facebook page also has regular updates:
https://www.facebook.com/imigresen/

Guide to Renewal of Long Term Social Visit Pass in Malaysia (Spouse Visa) - April 2021

*** The information in this post has been superceded***

See this post: https://spousevisamalaysia.blogspot.com/2021/11/ 

or visit the Facebook Groups shown in the 'Useful Links' section.

Guide to Renewing Long Term Social Visit Pass in Malaysia 2021

(otherwise known as a Spouse Visa or Spouse Pass)
 
I renewed my pass in April 2021 at the Jalan Duta centre in KL; the process may be different if you are using another state office.
 
The Immigration website says that LTSVP are granted for up to 5 years. However, at Jalan Duta (KL) the maximum granted is currently only 1 year, even if you have previously been given a longer pass.
 
For the LTSVP renewal process the following forms need to be completed:

• Statutory Declaration that the marriage is still valid (1 copy) with 1 photo each of the applicant & Malaysian spouse affixed to it
• Form Imm.38 (1 copy)
• Form Imm.55 (1 copy) 

 You can get the forms from Immigration.
 
You will also need to bring the following to your appointment:

• Applicant's Passport
• Malaysian spouse’s IC
• Photocopy of applicant’s Passport data page
• Photocopy of last entry stamp into Malaysia from the applicant’s Passport
• Photocopy of current LTSVP
• Photocopy of Malaysian spouse’s IC (both sides)
• Photocopy of Marriage Certificate (also bring the original as Immigration may want to see it)
• Hard copy of the email from immigration confirming the date and time of your appointment

If you have children you need to bring copies of their birth certificates.

Note that the Immigration website previously stated that the husband’s/wife’s birth certificate needs to be submitted as well. Other people have also said that a copy of the deeds/tenancy agreement for your house/apartment and 3 months of utility bills are needed. I was not asked for any of these but it is worth bringing them in case you are.

Step by Step guide: 
 
1) Make an appointment online at https://www.imi.gov.my/
Try to do this 3 months in advance of the date you need it as they book up early. I chose an appointment date 3 weeks before my current LTSVP was due to expire.
 
If you have difficulty finding an available appointment try logging on just after midnight when the next day’s appointments are released.
 
Choose STO and select [VISA] - LANJUTAN PAS (JANGKA PANJANG) / LONG TERM VISIT PASS EXTENSION and not any of the ‘PENGUATKUASA’ options, or you will be turned away when you arrive for your appointment!
 
2) Complete all the forms. Both the applicant and the Malaysian spouse must sign the Statutory Declaration in front of a Commissioner for Oaths. To save time it is best to do this before you attend your appointment. We used one in Lucky Garden for RM15.
 
3) Both the applicant and the Malaysian spouse go to Immigration with all of the requested documents. Dress rules may be enforced e.g. no shorts/t-shirts/ slippers /short skirts. You may be turned away if you are not dressed correctly.
 
4) We had an 830am appointment so arrived at 745am and parked inside the compound in front of the building. Join the queue on the left hand side of the doors (the queue on the right is for JPN).
 
5) The doors were opened shortly before 8am. The officers will check your appointment letter (you must bring a paper copy of your appointment email). Go upstairs to have your forms checked. Only the foreign spouse will be allowed to go past this point and so must take all of the documents, including the Malaysian spouse’s original IC, and a credit card or debit card to make payment as cash is not accepted. The Malaysian spouse needs to wait outside.

6) At the second desk your documents will be stamped and at the entrance to the visa department your appointment letter will be checked again and you will be given a queue number.

7) Once inside your number will be called and you submit your forms and supporting documents. Wait for your number to be called again so that you can make payment (RM90 per year). Be aware that tickets for the payment counter are not called in order.

8) Your number will be called again and you will get your passport back with a new LTSVP.  Check the correct pass and period has been given. The whole process took less than 1 hour from the doors being opened to getting the new pass.

If you need more information join the following Facebook Groups which have a lot of useful posts:
https://www.facebook.com/groups/ForeignSpouses/
and
https://www.facebook.com/FSSGMY/
 
The Immigration Facebook page also has regular updates:
https://www.facebook.com/imigresen/